This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is imm
Main Specification
| Product Description | HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Remote problem diagnosis and support
HPE Services uses electronic remote support tools to isolate your problem and facilitate resolution.Onsite hardware support
For critical issues that cannot be resolved remotely, an HPE customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.6-hour repair-time commitment
HPE commits to correcting hardware malfunctions in less than 6 hours from your initial call to the HPE Response Center.Round-the-clock coverage
Service is available 24x7x365.Key selling points
- Remote problem diagnosis and support
- Onsite hardware support
- 6-hour repair-time commitment
- Round-the-clock coverage
References
MPN: UC023E
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12/06/2026 03:32:50