CASE STUDY

British Council

The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities.

The British Council has a global presence with relationships in over 100 countries, they combine this with the UK’s deep expertise in arts, culture, education and the English language to build connections and support peace and prosperity worldwide.

The Challenge

The British Council needed a reliable and efficient IT partner to provide them with regular IT support and solutions, including laptops, desktops, monitors and accessories for their staff and partners across the globe.

They also wanted to reduce the environmental impact of their operations by working with local suppliers and minimising the shipping distance of their equipment. They also needed pre-configured devices that met their specific requirements and were ready to use upon delivery.

The Solution

We have been providing regular IT support and solutions to the British Council since 2020, and have recently extended our contract to July 2025. We offer them a range of services, such as:

– Stocking: We hold stock to save them time and space, and ship it out according to their convenience.

– Installation: We install the devices and accessories so they are ready to use and do not need set up by the customer.

– Pre-configuration: We pre-configure the devices to meet their specific needs, such as operating system upgrades, security settings, and software applications.

– Local sourcing: We work with local suppliers globally to ship to end users in different countries to reduce the environmental impact of shipping goods to the various countries they operate in.

– Dedicated account manager: We assigned a dedicated account manager to the British Council, who is familiar with their needs and preferences and can offer them continuity of service and support.

The Result

As a result of our IT support and solutions, the British Council has been able to:

– Enhance their productivity and efficiency by using high-quality and reliable IT equipment that suits their needs and preferences.

– Save time and money by outsourcing the stocking, installation, and pre-configuration of their devices and accessories to us.

– Reduce their environmental footprint by working with local suppliers and minimising the shipping distance of their equipment.

– Build a long-term and trusting relationship with us as their IT partner, who understands their goals and values, and supports their work towards making a positive difference in the world.

SERVICES PROVIDED

INSTALLATION

Installation services so the product is ready to use and does not need to be set up by the customer.

STOCKING

We hold stock to save you time and space and ship it out according to your convenience.

PRE-CONFIGURATION

Pre-configured devices that are not off the shelf and are configured to your needs.

To learn more about how the British Council supports peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide, click below.

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