* Important information
SupportAssist not available on Linux, Windows 10S, Windows RT, Windows 10 CMIT Government Editor, Android, Ubuntu or Chrome based products, SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives and batteries. Onsite service not available on Chromebook 11 A35 and Venue 7, 8 and Pro tablets. Hard drive retention is not available on Chromebook or Venue tablets, except the Venue 11 Pro. See Dell.com/servicecontracts/global.