SupportAssist not available on Linux. Windows 108, Windows RT. Windows 10 CMIT Government Edition. Android, Ubuntu or Chrome based products. SupportAssist automatically detects and proactively alerts Dell to: operating system issues. software upgrades, driver updates and patches, malware, virus infected files. failures of hard drives. batteries, memory, internal cables, thermal sensors, heat sinks, fans. solid state drives and video cards. Predictive analysis failure detection includes hard drives. solid state drives and batteries. Onsite service not available on Chromebook 11 A35 and Venue 7. 8. and 8 Pro tablets See Dell.com/servicecontracts/global.