HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site

HPE 4 Year Proactive Care 24x7 with CDMR 1850 24G 2XGT PoE+ 185W Switch Service

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
HPE 4 Year Proactive Care 24x7 with CDMR 1850 24G 2XGT PoE+ 185W Switch Service

Media

DELETETHESE
Service method HW onsite
Warranty coverage In warranty
CarePackInformation
Support type Proactive Care
Additional support option Comprehensive defective material retention
Technical account manager
Duration 4 years
Response time 4 hour HW response
Coverage window 24 hours a day, 7 days a week
    • Faster resolution from specially trained, solution-oriented advanced resources
    • Identification of risks and issues through regular device-based proactive scans
  • Model: H5VV1E

    MPN: H5VV1E

RRP: £242.40 inc VAT
Save 11%
£ 214.15 inc VAT £178.46 ex VAT
  • MPN H5VV1E
  • Quickcode 1356753
  • Qty Available 0
  • Total Stock 0

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