Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ?? Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday ?? Technical support - remote diagnosis - 1 year ?? Product info support - web knowledge base access - 1 year ?? New releases update - 1 year
HPE 1 Year Post Warranty Foundation Care 24x7 ML150 Gen9 Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
Simplify your support experience Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
Key Selling Points
Maximise productivity by choosing the precise level of services to proactively manage your IT environment
Fast, qualified response increasing uptime and maximizing performance
Purchasing HP Care Pack service with HP product reduces total cost of ownership
HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service
RRP: £612.00 inc VAT
531.44inc VAT£442.87 ex VAT
Buy 2 for £441.89 + VAT each
Buy 3 for £440.91 + VAT each
Buy 4 for £439.93 + VAT each
Buy 5 for £438.95 + VAT each
Buy 6+ for £437.97 + VAT each
3 Working Days:
7 Working Days:
Free *(over £100)
All Delivery Prices inc VAT
7 Day Free, Next day and 3 Day delivery are only available to UK mainland
addresses, this excludes: Northern Ireland, Eire, Scottish Offshore,
Scottish Highlands, Channel Islands and Isle of Man.
Delivery times are quoted in working days and do not include bank holidays. Please expect
over Christmas to be slightly delayed.
7 Day Delivery
OVER £100 ORDERS - Free
7 Day Delivery
Under £100 ORDERS - £2.90
3 Working Days
£4.16 + VAT (£4.99)
Next Working Day
£6.66 + VAT (£7.99)
Order and Payment Confirmed by 3.30pm Collect Free Normally Next Working Day
Delivery Surcharges to these Post Codes
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered
within one or
two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier
Service is at fault for delayed delivery once the goods have been dispatched. We currently
sell just under
100,000 products and Available Stock may be stored at more than one warehouse If Collecting
first as we may need to arrange shipment of the item to the Trade Counter first.