HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site

HPE 1 Year Post Warranty Foundation Care 24x7 DL120 Gen9 Service

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE 1 Year Post Warranty Foundation Care 24x7 DL120 Gen9 Service

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For products covered by Foundation Care, HPE offers three distinct service levels:

  • HPE Foundation Care NBD Service
  • HPE Foundation Care 24x7 Service
  • HPE Foundation Care CTR Service

TechnicalSpecifications
Service Method Hardware Onsite
Warranty Coverage Post Warranty
Service Level (Coverage) 24x7
Duration (Term) 1 Year
Response Time 4 Hours Hardware Response
Support Service Type Foundation Care
    • Simplify your support experience
      Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
    • Reduce complexity
      Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
    • Reduce downtime
      Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
    • Prepare for growth
      Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
    • Boost control and management
      Leverage online visibility into your assets and support status with the HPE Support Center website.
    • Foundation Care call-to-repair service
      Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
    • Maximise productivity by choosing the precise level of services to proactively manage your IT environment
    • Fast, qualified response increasing uptime and maximizing performance
    • Purchasing HP Care Pack service with HP product reduces total cost of ownership
    • HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service
  • Model: H7RK2PE

    MPN: H7RK2PE

RRP: £391.20 inc VAT
Save 12%
£ 341.82 inc VAT £284.85 ex VAT
  • MPN H7RK2PE
  • Quickcode 1391064
  • Qty Available 30
  • Total Stock 9999
  • Quantity
  • Buy 2 for £283.87 + VAT each
  • Buy 3 for £282.89 + VAT each
  • Buy 4 for £281.91 + VAT each
  • Buy 5 for £280.93 + VAT each
  • Buy 6+ for £279.95 + VAT each
Shipping
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free *(over £100) Exceptions Apply
  • All Delivery Prices inc VAT
  • 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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