Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ?? Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ?? Product info support - knowledge base access - 3 years ?? Technical support - remote diagnosis - 3 years ?? Technical support - visual remote guidance - 3 years ?? New releases update - 3 years ?? Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ?? Product info support - web support - 3 years ?? Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ?? Defective media retention - 3 years
Digital and data-driven Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
Personalized and predictive Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
Innovation and intelligence Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.
Key Selling Points
Digital and data-driven
Personalized and predictive
Innovation and intelligence
643.87inc VAT£536.56 ex VAT
Buy 2 for £534.56 + VAT each
Buy 3 for £532.56 + VAT each
Buy 4 for £530.56 + VAT each
Buy 5 for £528.56 + VAT each
Buy 6+ for £526.56 + VAT each
3 Working Days:
7 Working Days:
Free *(over £100)
All Delivery Prices inc VAT
7 Day Free, Next day and 3 Day delivery are only available to UK mainland
addresses, this excludes: Northern Ireland, Eire, Scottish Offshore,
Scottish Highlands, Channel Islands and Isle of Man.
Delivery times are quoted in working days and do not include bank holidays. Please expect
over Christmas to be slightly delayed.
7 Day Delivery
OVER £100 ORDERS - Free
7 Day Delivery
Under £100 ORDERS - £2.90
3 Working Days
£4.16 + VAT (£4.99)
Next Working Day
£6.66 + VAT (£7.99)
Order and Payment Confirmed by 3.30pm Collect Free Normally Next Working Day
Delivery Surcharges to these Post Codes
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered
within one or
two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier
Service is at fault for delayed delivery once the goods have been dispatched. We currently
sell just under
100,000 products and Available Stock may be stored at more than one warehouse If Collecting
first as we may need to arrange shipment of the item to the Trade Counter first.