HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site

  • HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention

    images for illustration purposes only, actual product may differ.

    £7,498.26inc VAT (£6,248.55 ex VAT)
    In Stock Add to Cart
    Qty Available: 30
    MPN: HY5R6E QuickCode: 1522442

  • Basic Specification

    • Product Description
      HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site
    • Type
      Extended service agreement
    • Service Included
      Parts and labour
    • Location
      On-site
    • Full Contract Period
      4 years
    • Repair Time
      6 hours
    • Service Availability
      24 hours a day / 7 days a week
    • Designed For
      P/N: P38578-B21, P38578-B21#ABA, P38578-B21#B19, P38578R-B21, P39366-291, P39366-B21, P39367-291, P39367-B21, P39367R-B21, P39368-291, P39368-B21, P39368R-B21, P43251-B21

  • Full Specification

    General

    • Service Included
      Parts and labour
    • Location
      On-site
    • Full Contract Period
      4 years
    • Repair Time
      6 hours
    • Service Availability
      24 hours a day / 7 days a week

    Details

    • Service & Support
      Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ?? Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ?? Product info support - knowledge base access - 4 Years ?? Technical support - remote diagnosis - 4 Years ?? Technical support - visual remote guidance - 4 Years ?? New releases update - 4 Years ?? Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ?? Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ?? Product info support - web support - 4 Years ?? Technical support - outage management - 4 Years ?? Comprehensive defective material retention - 4 Years

    Compatibility Information

    • Designed For
      P/N: P38578-B21, P38578-B21#ABA, P38578-B21#B19, P38578R-B21, P39366-291, P39366-B21, P39367-291, P39367-B21, P39367R-B21, P39368-291, P39368-B21, P39368R-B21, P43251-B21
  • Description
    Accessories & Services
  • Key Selling Points
    • Remote problem diagnosis and support
    • On-site hardware support
    • Replacement parts and materials
    • HPE Visual Remote Guidance (VRG)
    • HPE InfoSight dashboards
    • HPE InfoSight workload insights
    • Firmware updates for selected products
    • Collaborative Support and Collaborative Assistance
  • References

    Model: HY5R6E

    MPN: HY5R6E

RRP: £8,485.20 inc VAT
Save 11%
£ 7,498.26 inc VAT £6,248.55 ex VAT
  • MPN HY5R6E
  • Quickcode 1522442
  • Qty Available 30
  • Total Stock 9876
  • Quantity
  • Buy 2 for £6,244.15 + VAT each
  • Buy 3 for £6,239.75 + VAT each
  • Buy 4 for £6,235.35 + VAT each
  • Buy 5 for £6,230.95 + VAT each
  • Buy 6+ for £6,226.55 + VAT each
Shipping
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free *(over £100) Exceptions Apply
  • All Delivery Prices inc VAT
  • 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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