HPE Pointnext Tech Care Critical Service with Defective Media Retention extended service agreement - 4 years - on-site

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  £9,468.84inc VAT (£7,890.70 ex VAT)

  In Stock Add to Cart
  Qty Available: 30

  MPN: HY5W3E QuickCode: 1522440

• Basic Specification

  • Product Description

    HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
  • Type

    Extended service agreement
  • Service Included

    Parts and labour
  • Location

    On-site
  • Full Contract Period

    4 years
  • Repair Time

    6 hours
  • Service Availability

    24 hours a day / 7 days a week
  • Designed For

    ProLiant DL385 Gen10 Plus V2 Base, DL385 Gen10 Plus V2 Entry

• Full Specification

  General

  • Service Included

    Parts and labour
  • Location

    On-site
  • Full Contract Period

    4 years
  • Repair Time

    6 hours
  • Service Availability

    24 hours a day / 7 days a week

  Details

  • Service & Support

    Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ?? Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ?? Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ?? Technical support - remote diagnosis - 4 Years ?? New releases update - 4 Years ?? Product info support - web knowledge base access - 4 Years ?? Technical support - remote monitoring - 4 Years ?? Defective media retention - 4 Years

  Compatibility Information

  • Designed For

    HPE ProLiant DL385 Gen10 Plus V2 Base, DL385 Gen10 Plus V2 Entry