HPE Proactive Care Advanced 24x7 Service with Defective Media Retention extended service agreement - 3 years - on-site


HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.


HPE Proactive Care Advanced can help you manage your infrastructure with features designed to:

  • Provide increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects
  • Provide faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish
  • Provide a CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed
  • Provide recommendations for firmware version and software patching on supported products to help prevent problems Provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities

Service Method Hardware Onsite
Warranty Coverage In Warranty
Service Level (Coverage) 24x7
Duration (Term) 3 Years
Response Time 4 Hours Hardware Response
Support Service Type Proactive Care Advanced
  • Model: H0ST6E

    MPN: H0ST6E

RRP: £6,055.20 inc VAT
Save 14%
£ 5,178.49 inc VAT £4,315.41 ex VAT
  • MPN H0ST6E
  • Quickcode 1248881
  • Qty Available 0
  • Total Stock 0

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  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free *(over £100) Exceptions Apply
  • All Delivery Prices inc VAT
  • 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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