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HPE Software Technical Support technical support - 5 years

    • Access to technical resources
      The customer can access Hewlett Packard Enterprise technical resources via telephone or electronic communication for assistance in resolving software implementation or operations problems.
    • Problem analysis and resolution
      Hewlett Packard Enterprise provides corrective support to resolve identifiable and customer-reproducible software product problems.
    • Problem isolation
      Problem isolation for the software product is provided. The customer is informed if the problem is perceived to be hardware related.
    • Escalation management
      Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources and/or selected third parties to assist with problem solving.
    • Access to technical resources
    • Problem isolation
    • Escalation management
  • Model: HA106A5

    MPN: HA106A5

£ 3.43 inc VAT £2.86 ex VAT
  • MPN HA106A5
  • Quickcode 849090
  • Qty Available 0
This product is currently not available, please check again later
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free * Exceptions Apply
  • Collection: Free
  • All Delivery Prices inc VAT
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