HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site

HPE 1 year Post Warranty Proactive Care Call to Repair with CDMR MSL6480 Base Service

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
HPE 1 year Post Warranty Proactive Care Call to Repair with CDMR MSL6480 Base Service

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HPE Proactive Care Svc can help you to improve the return on your investment with features designed:

  • To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • To help provide recommendations for firmware version and software patching on supported products to help prevent problems
  • To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
  • To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

TechnicalSpecifications
Service Method Hardware Onsite
Warranty Coverage Post Warranty
Service Level (Coverage) 24x7
Duration (Term) 1 Year
Response Time 6 Hours Call To Repair (CTR)
Support Service Type Proactive Care
  • Storage
  • Model: U1GL1PE

    MPN: U1GL1PE

RRP: £8,446.80 inc VAT
Save 14%
£ 7,213.39 inc VAT £6,011.16 ex VAT
  • MPN U1GL1PE
  • Quickcode 1075366
  • Qty Available 0
  • Total Stock 0

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