HPE
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
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MPN: U2EC3E QuickCode: 1052414Basic Specification
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Product DescriptionHPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
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TypeExtended service agreement
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period5 years
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period5 years
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ?? Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ?? Technical support - remote diagnosis - 5 years ?? New releases update - 5 years ?? Product info support - web knowledge base access - 5 years ?? Comprehensive defective material retention - 5 years
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HPE 5 year Foundation Care Next business day with CDMR SL454X 3x Chassis Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Media
For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 5 Years |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |
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Product Features
- Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors. - Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch. - Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours. - Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth. - Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website. - Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
- Simplify your support experience
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Key Selling Points
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
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References
Model: U2EC3E
MPN: U2EC3E
- MPN U2EC3E
- Quickcode 1052414
- Qty Available 10
- Total Stock 10
- Buy 2 for £6,277.31 + VAT each
- Buy 3 for £6,272.91 + VAT each
- Buy 4 for £6,268.51 + VAT each
- Buy 5 for £6,264.11 + VAT each
- Buy 6+ for £6,259.71 + VAT each
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
Call Now: 02477 710171
Or Email to: trade@ballicom.co.uk