HPE Foundation Care Next Business Day Service extended service agreement - 5 years - on-site

HPE 5 year Foundation Care Next business day DL360e Service

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE 5 year Foundation Care Next business day DL360e Service

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For products covered by Foundation Care, HPE offers three distinct service levels:

  • HPE Foundation Care NBD Service
  • HPE Foundation Care 24x7 Service
  • HPE Foundation Care CTR Service

TechnicalSpecifications
Service Method Hardware Onsite
Warranty Coverage In Warranty
Service Level (Coverage) Standard Business Hours and Days
Duration (Term) 5 Years
Response Time Next Business Day Hardware Response
Support Service Type Foundation Care
    • Simplify your support experience
      Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
    • Reduce complexity
      Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
    • Reduce downtime
      Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
    • Prepare for growth
      Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
    • Boost control and management
      Leverage online visibility into your assets and support status with the HPE Support Center website.
    • Foundation Care call-to-repair service
      Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
    • Escalation management
    • HP electronic remote support solution
    • Access to electronic support information and services
  • Model: U2GM7E

    MPN: U2GM7E

RRP: £1,182.00 inc VAT
Save 13%
£ 1,022.80 inc VAT £852.33 ex VAT
  • MPN U2GM7E
  • Quickcode 1055446
  • Qty Available 10
  • Total Stock 10
  • Quantity
  • Buy 2 for £850.33 + VAT each
  • Buy 3 for £848.33 + VAT each
  • Buy 4 for £846.33 + VAT each
  • Buy 5 for £844.33 + VAT each
  • Buy 6+ for £842.33 + VAT each
Shipping
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free *(over £100) Exceptions Apply
  • All Delivery Prices inc VAT
  • 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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Or Email to: trade@ballicom.co.uk

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