HPE
HPE Proactive Care Next Business Day Service extended service agreement - 5 years - on-site
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MPN: U3R64E QuickCode: 842143Basic Specification
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Product DescriptionHPE Proactive Care Next Business Day Service - extended service agreement - 5 years - on-site
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TypeExtended service agreement
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period5 years
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period5 years
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ?? Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ?? Technical support - remote diagnosis - 5 years ?? New releases update - 5 years ?? Product info support - web knowledge base access - 5 years
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HPE 5 year Proactive Care Next business day Infiniband Group 10 Service
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
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HPE Proactive Care can help you to improve the return on your investment with features designed to:
- Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Help provide recommendations for firmware version and software patching on supported products to help prevent problems
- Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
- Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 5 Years |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Proactive Care |
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References
Model: U3R64E
MPN: U3R64E
- MPN U3R64E
- Quickcode 842143
- Qty Available 10
- Total Stock 10
- Buy 2 for £55,610.14 + VAT each
- Buy 3 for £55,605.74 + VAT each
- Buy 4 for £55,601.34 + VAT each
- Buy 5 for £55,596.94 + VAT each
- Buy 6+ for £55,592.54 + VAT each
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
Call Now: 02477 710171
Or Email to: trade@ballicom.co.uk