HPE
HPE Foundation Care Call-To-Repair Service Post Warranty extended service agreement (renewal) - 1 year - on-site
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MPN: U3TW3PE QuickCode: 1055111Basic Specification
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Product DescriptionHPE Foundation Care Call-To-Repair Service Post Warranty - extended service agreement (renewal) - 1 year - on-site
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TypeExtended service agreement (renewal)
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year
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HPE 1 year Renewal Foundation Care Call to Repair M220 Access Point Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Media
Specifications
| MetaData | |
|---|---|
| Care Pack type | Electronic |
| DELETETHESE | |
| Coverage period (month) | 12 |
| Warranty type | P |
| Service method | HW onsite |
| Warranty coverage | Renewal |
| CarePackInformation | |
| Support type | Foundation Care |
| Duration | 1 year |
| Response time | 6 hour call to repair |
| Coverage window | 24 hours a day, 7 days a week |
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Key Selling Points
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
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References
Model: U3TW3PE
MPN: U3TW3PE
- MPN U3TW3PE
- Quickcode 1055111
- Qty Available 10
- Total Stock 10
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
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