HPE Proactive Care Call-To-Repair Service with Defective Media Retention extended service agreement - 3 years - on-site

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  £2,747.60inc VAT (£2,289.67 ex VAT)

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  MPN: U4B13E QuickCode: 778321

• Basic Specification

  • Product Description

    HPE Proactive Care Call-To-Repair Service with Defective Media Retention - extended service agreement - 3 years - on-site
  • Type

    Extended service agreement
  • Service Included

    Parts and labour
  • Location

    On-site
  • Full Contract Period

    3 years
  • Repair Time

    6 hours
  • Service Availability

    24 hours a day / 7 days a week

• Full Specification

  General

  • Service Included

    Parts and labour
  • Location

    On-site
  • Full Contract Period

    3 years
  • Repair Time

    6 hours
  • Service Availability

    24 hours a day / 7 days a week

  Details

  • Service & Support

    Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Defective media retention - 3 years