HPE
HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
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MPN: U4BS7PE QuickCode: 1055340Basic Specification
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Product DescriptionHPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 1 year - on-site
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TypeExtended service agreement
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Response Time4 hours
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Service Availability24 hours a day / 7 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Response Time4 hours
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Service Availability24 hours a day / 7 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
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HPE 1 year Post Warranty Foundation Care 24x7 MSR933 Router Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Media
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | Post Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 1 Year |
| Response Time | 4 Hours Hardware Response |
| Support Service Type | Foundation Care |
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Key Selling Points
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
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References
Model: U4BS7PE
MPN: U4BS7PE
- MPN U4BS7PE
- Quickcode 1055340
- Qty Available 10
- Total Stock 10
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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