HPE
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement (renewal) - 1 year - on-site
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MPN: U4DT2PE QuickCode: 1054911Basic Specification
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Product DescriptionHPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement (renewal) - 1 year - on-site
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TypeExtended service agreement (renewal)
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Comprehensive defective material retention - 1 year
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HPE 1 year Renewal Foundation Care Call to Repair wCDMR NJ IntelliJack Unmanaged pr Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Media
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | Renewal |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 1 Year |
| Response Time | 6 Hours Call To Repair (CTR) |
| Support Service Type | Foundation Care |
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Key Selling Points
- Escalation management
- HP electronic remote support solution
- Access to electronic support information and services
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References
Model: U4DT2PE
MPN: U4DT2PE
- MPN U4DT2PE
- Quickcode 1054911
- Qty Available 10
- Total Stock 10
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
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