HPE
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
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MPN: U4RU9PE QuickCode: 1054321Basic Specification
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Product DescriptionHPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
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TypeExtended service agreement
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period1 year
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Response TimeNext business day
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Service Availability9 hours a day / 5 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 1 year
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HPE 1 year Post Warranty Proactive Care Next business day with DMR StoreEasy 1840 Service
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Media
Faster resolution from specially trained, solution-oriented advanced resources
- Recommendations for firmware version and software patching on supported products
- Identification of risks and issues through regular device-based proactive scans
- Basic Software Support and Collaborative Call Management for selected non-HPE software on eligible HPE hardware products
- Knowledge database and HPE Support Center access Knowledge database and HPE Support Center access Access to firmware updates (for eligible products)
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References
Model: U4RU9PE
MPN: U4RU9PE
- MPN U4RU9PE
- Quickcode 1054321
- Qty Available 10
- Total Stock 10
- Buy 2 for £1,127.12 + VAT each
- Buy 3 for £1,122.72 + VAT each
- Buy 4 for £1,118.32 + VAT each
- Buy 5 for £1,113.92 + VAT each
- Buy 6+ for £1,109.52 + VAT each
Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
Call Now: 02477 710171
Or Email to: trade@ballicom.co.uk