This product is out of stock

If you would like to be emailed when this product becomes available, please click here

HPE Support Plus 24 extended service agreement - 4 years - on-site

  • HPE Support Plus 24

    images for illustration purposes only, actual product may differ.

    £2,609.29inc VAT (£2,174.41 ex VAT)
    In Stock Add to Cart
    Qty Available: 0
    MPN: U6J01E QuickCode: 842144

  • Basic Specification

    • Product Description
      HPE Support Plus 24 - extended service agreement - 4 years - on-site
    • Type
      Extended service agreement
    • Service Included
      Parts and labour
    • Location
      On-site
    • Full Contract Period
      4 years
    • Response Time
      4 hours
    • Service Availability
      24 hours a day / 7 days a week
    • Designed For
      P/N: 686784-421

  • Full Specification

    General

    • Service Included
      Parts and labour
    • Location
      On-site
    • Full Contract Period
      4 years
    • Response Time
      4 hours
    • Service Availability
      24 hours a day / 7 days a week

    Details

    • Service & Support
      Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday � Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday � New releases update - 4 Years � Product info support - web knowledge base access - 4 Years

    Compatibility Information

    • Designed For
      P/N: 686784-421
  • Product Features
    • Escalation management
      Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources to assist the customer with problem solving. For selected third-party software products for which HPE is providing software support and update services, HPE will follow the agreed-upon escalation processes established between HPE and the third-party vendor to assist with problem resolution.
    • HPE electronic remote support solution
      The HPE electronic remote support solution provides robust troubleshooting and repair capabilities. It can include remote system access solutions and may offer a convenient central point of administration and an enterprise view of open incidents and history. The remote system access may enable the Hewlett Packard Enterprise support specialist to provide more efficient troubleshooting and faster problem resolution.
    • Access to electronic support information and services
      As part of this service, Hewlett Packard Enterprise provides the customer with access to certain electronic and Web-based tools. The customer has access to certain capabilities made available to registered users with linked entitlements, such as downloading selected HPE software patches, subscribing to hardware-related proactive service notifications, and participating in support forums for solving problems and sharing best practices with other registered users; expanded Web-based searches of technical support documents to facilitate faster problem solving; service diagnostic tools with password access and more.
    • Software support
      HPE provides corrective support to resolve identifiable and customer-reproducible software product problems. HPE also provides support to help the customer identify problems that are difficult to reproduce. In addition, the customer receives assistance in troubleshooting problems and determining configuration parameters for supported configurations.
  • Key Selling Points
    • Escalation management
    • HPE electronic remote support solution
    • Access to electronic support information and services
    • Remote problem diagnosis and support
    • Onsite hardware support
    • Replacement parts and materials
    • 4-hour onsite response
    • Firmware updates for selected products
    • Software support
    • Access to technical resources
    • Software features and operational support
    • Software product and documentation updates
  • References

    Model: U6J01E

    MPN: U6J01E

RRP: £3,020.40 inc VAT
Save 13%
£ 2,609.29 inc VAT £2,174.41 ex VAT
  • MPN U6J01E
  • Quickcode 842144
  • Qty Available 0
This product is currently not available, please check again later
  • Buy 2 for £2,170.01 + VAT each
  • Buy 3 for £2,165.61 + VAT each
  • Buy 4 for £2,161.21 + VAT each
  • Buy 5 for £2,156.81 + VAT each
  • Buy 6+ for £2,152.41 + VAT each
Shipping
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free * Exceptions Apply
  • Collection: Free
  • All Delivery Prices inc VAT
Buying for Business?

Call Now: 02477 710171
Or Email to: trade@ballicom.co.uk

Recently Viewed Products

What do our Customers think about us!
Trustpilot