HPE
HPE 6-Hour Call-To-Repair Hardware Support extended service agreement - 3 years - on-site
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MPN: UE978E QuickCode: 294818Basic Specification
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Product DescriptionHPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site
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TypeExtended service agreement
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period3 years
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
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Full Specification
General
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Service IncludedParts and labour
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LocationOn-site
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Full Contract Period3 years
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Repair Time6 hours
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Service Availability24 hours a day / 7 days a week
Details
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Service & SupportExtended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
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HP 3 year 6 hour 24x7 Call to Repair All in One 400 Hardware Support
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Media
- Choice of service levels to meet specific business needs.
- Predictable repair times
- Fast, qualified response increasing uptime and maximising performance.
- Purchasing HP Care Pack service with HP product reduces total cost of ownership.
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
Specifications
| MetaData | |
|---|---|
| Care Pack type | Electronic |
| DELETETHESE | |
| Coverage period (month) | 36 |
| Warranty type | S |
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Description
This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities. Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency. -
Product Features
- Remote problem diagnosis and support
This HP service uses electronic remote support tools to isolate your problem and facilitate resolution. - Onsite hardware support
For critical issues that cannot be resolved remotely, an HP-certified customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary. - Commitment to short-time repair
HP commits to correcting hardware malfunctions promptly after your initial call to the HP Response Center.
- Remote problem diagnosis and support
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Key Selling Points
- Be confident of system restoration within the short time frame
- Boost productivity via increased hardware system uptime
- Obtain easy-to-use extended services
- Enhance IT resource planning and IT staff efficiency
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References
Model: UE978E
MPN: UE978E
- MPN UE978E
- Quickcode 294818
- Qty Available 0
- Total Stock 0
This product is out of stock
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Shipping
- 3 Working Days: £4.98
- 7 Working Days: Free *(over £100) Exceptions Apply
- All Delivery Prices inc VAT
- 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
Buying for Business?
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Or Email to: [email protected]