HPE Support Plus 24 extended service agreement - 3 years - on-site

HP 3 year Support Plus 24 ProLiant ML350 G5 Storage Server Service

HP Support Plus Service is composed of comprehensive hardware and software services that enable you to increase the availability of your IT infrastructure. HP engineers work with your IT team to help you to resolve hardware and software problems with HP and selected third-party products. As HP releases updates to software and reference manuals, these updates are made available to your system manager or designee. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. This service also includes a license to use and copy the software updates for each system covered by the original HP or original manufacturer software license. In addition, this service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HP 3 year Support Plus 24 ProLiant ML350 G5 Storage Server Service


  • Improved IT infrastructure uptime
  • Support for HP products as well as eligible multivendor hardware and software products
  • Reduced cost of purchasing individual update licenses through subscription savings
  • Notification for your system managers when new software updates are made available
  • Improved system performance and reduced downtime due to software defects

Care Pack type Electronic
Coverage period (month) 36
Warranty type S
  • The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient HP packaged service makes software updates available to you at substantial savings.
    • Telephone software support
      An HP Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.
    • 4-hour response onsite hardware support
      For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.
    • 24x7x365 coverage
      Onsite and remote services are available around the clock, including all holidays.
    • Improve uptime with responsive hardware and software services available anytime
    • Cost-effectively obtain expert 24x7 hardware and software support
    • Enjoy consistent service coverage across geographically dispersed sites
  • Model: UE992E

    MPN: UE992E

RRP: £1,740.00 inc VAT
Save 12%
£ 1,529.54 inc VAT £1,274.62 ex VAT
  • MPN UE992E
  • Quickcode 269005
  • Qty Available 0
  • Total Stock 0

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  • Buy 2 for £1,270.22 + VAT each
  • Buy 3 for £1,265.82 + VAT each
  • Buy 4 for £1,261.42 + VAT each
  • Buy 5 for £1,257.02 + VAT each
  • Buy 6+ for £1,252.62 + VAT each
  • Next Working Day: £7.97
  • 3 Working Days: £4.98
  • 7 Working Days: Free *(over £100) Exceptions Apply
  • All Delivery Prices inc VAT
  • 7 Day Free, Next day and 3 Day delivery are only available to UK mainland addresses, this excludes: Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
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