SonicWall Virtual Assist for UTM Appliance
Licence | 1 concurrent technician | Win
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Main Specification
| Product Description | SonicWall Virtual Assist for UTM Appliance - licence - 1 concurrent technician |
|---|---|
| Product Type | Licence |
| Category | Networking applications - connectivity & data sharing, system & remote management |
| Licence Qty | 1 concurrent technician |
| Platform | Windows |
General
| Category | Networking applications - connectivity & data sharing, system & remote management |
|---|---|
| Product Type | Licence |
| Platform | Windows |
| Compliant Standards | SSL, RSA, AES-256 |
Licencing
| Licence Qty | 1 concurrent technician |
|---|
System Requirements
| Supported OS | Microsoft Windows Vista / 2000 / XP |
|---|---|
| Additional Requirements | Internet connection |
Product features
Anywhere, anytime remote support
Anywhere, anytime remote support improves customer satisfaction and support staff productivity.Clientless connectivity
Clientless connectivity eliminates the need to download and pre-install a "fat" client, minimizing customer frustration and set-up overhead. In addition, the "thin" client greatly reduces on-site travel expenses and equipment cross-shipping costs.Chat functionality
Chat functionality provides an efficient communication alternative to costly phone support.File transfer capability
File transfer capability provides fast, convenient and secure access to local and remote files.Tight integration with existing LDAP, AD, NT Domain, RADIUS, RSA or Vasco infrastructure
Tight integration with existing LDAP, AD, NT Domain, RADIUS, RSA or Vasco infrastructure ensures that the customers' identities are confirmed. Alternatively, the local database of the SSL VPN appliance and tokenless two-factor authentication can be utilized.Diagnostic capability
Diagnostic capability enables a technician to quickly obtain system information from the customer's computer.Logging and reporting functionality
Logging and reporting functionality enables managers to supervise remote support activity within the organization.Easy-to-use customer web portal
Easy-to-use customer web portal enhances the user experience by providing a familiar look and feel for both Windows and Mac customers.Technician web portal and standalone client
Technician web portal and standalone client facilitate the management and scheduling of the support queue.Integration with SSL VPN administrative interface
Integration with SSL VPN administrative interface enables the IT administrator to easily license and configure the module.256-bit AES SSL encryption
256-bit AES SSL encryption of the data by the SSL VPN appliance provides a secure environment for the data and assists in the effort to be compliant with data protection regulations.Seamless integration of the SSL VPN appliance behind any firewall
Seamless integration of the SSL VPN appliance behind any firewall enables organizations to leverage their existing network infrastructure.Key selling points
- Anywhere, anytime remote support
- Clientless connectivity
- Chat functionality
- File transfer capability
- Tight integration with existing LDAP, AD, NT Domain, RADIUS, RSA or Vasco infrastructure
- Diagnostic capability
- Logging and reporting functionality
- Easy-to-use customer web portal
- Technician web portal and standalone client
- Integration with SSL VPN administrative interface
- 256-bit AES SSL encryption
- Seamless integration of the SSL VPN appliance behind any firewall
References
MPN: 01-SSC-8831
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04/06/2026 02:08:31