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SonicWall Standard Support for NSv 10 Microsoft Hyper-V - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Response Time
Next business day
Class of Equipment
Complicated network devices
Designed For
P/N: 02-SSC-1387, 02-SSC-1467
General
Service Included
Advance hardware replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Response Time
Next business day
Class of Equipment
Complicated network devices
Details
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Extended service agreement - phone consulting - 1 year - availability: 8 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Extended service agreement - web support - 1 year
Extended service agreement - e-mail consulting - 1 year
Extended service agreement - web knowledge base access - 1 year
Compatibility Information
Designed For
P/N: 02-SSC-1387, 02-SSC-1467
Product features
Comprehensive support
SonicWall Standard Support for NSv 10 Microsoft Hyper-V offers a service agreement that includes advance hardware replacement, ensuring minimal downtime for your network devices.
Extended service coverage
With service availability from Monday to Friday, 8:00 AM to 5:00 PM, and a next business day response time, your network is backed by support when you need it.
Diverse consulting options
Gain access to a variety of consulting services including phone, web, and email consulting, along with web knowledge base access, providing you with the information and assistance for maintaining optimal network performance.
Key selling points
Advance hardware replacement at no additional cost
Next business day response time for efficient issue resolution
Service availability Monday-Friday, 8:00 AM - 5:00 PM
Includes phone, web, and email consulting for support
Access to web knowledge base for self-service troubleshooting
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
