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SonicWall Support 8X5 - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Complicated network devices
Designed For
SonicWall TZ470W
General
Service Included
Advance hardware replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Complicated network devices
Details
Service & Support
Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD
Extended service agreement - phone consulting - 5 years - availability: 8 hours a day / Monday-Friday
Extended service agreement - web support - 5 years - availability: 8 hours a day / Monday-Friday
Extended service agreement - web knowledge base access - 5 years - availability: 8 hours a day / Monday-Friday
New releases update - 5 years
Compatibility Information
Designed For
SonicWall TZ470W
Product features
Efficient support
With the SonicWall Support 8X5, customers receive advanced hardware replacement, ensuring minimal downtime and disruption to network operations. This service is crucial for maintaining the reliability and performance of complex network devices.
Comprehensive service
This extended service agreement covers everything from phone consulting to next business day response for hardware issues. With service availability from Monday to Friday, 8 hours a day, users can rest assured that support is always within reach when needed.
Key selling points
Advanced hardware replacement at no additional cost
Next business day response for efficient issue resolution
Comprehensive phone consulting for immediate assistance
Service available Monday-Friday, 8 hours a day for consistent support
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
