Poly Edge B20
VoIP phone with caller ID/call waiting | 5-way call capability | SIP, SDP | 8 lines
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Poly Edge B20 - VoIP phone with caller ID/call waiting - 5-way call capability |
|---|---|
| Product Type | VoIP phone with caller ID/call waiting |
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.722, G.729ab, iLBC, Opus, G.711a-law, G.711μ-law |
| Lines Supported | 8 lines |
| Speakerphone | Yes |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Transfer, Call Hold, Call park/pickup |
| Display | LCD display - monochrome - Yes |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
| Manufacturer Warranty | 1-year warranty |
General
| Product Type | VoIP phone |
|---|---|
| Shipping Weight | 0.9 kg |
Phone Features
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Transfer, Call Hold, Call park/pickup |
|---|---|
| Caller ID Type | Caller ID/call waiting |
| Dialer Location | Base |
| Conference Call Capability | 5-way |
| Speakerphone | Yes |
| Indicators | Speakerphone indicator, line status indicator, headset, mute indicator, message waiting indicator, busy lamp field (BLF), missed call indicator |
| Additional Functions | Call timer, Intercom, redial, Do Not Disturb (DND), call return, anonymous call rejection, call progress tone generation |
IP Telephony
| VoIP | Yes |
|---|---|
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.722, G.729ab, iLBC, Opus, G.711a-law, G.711μ-law |
| Lines Supported | 8 lines |
| Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p, Diffserv per device (QoS) |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X, TLS |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | TCP, TFTP, UDP, HTTP, HTTPS, RTCP, RTP, SNTP, DNS SRV |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
| Voice Features | Comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), adaptive jitter buffer (AJB), Poly HD Voice technology, low-delay audio packet transmission, Poly Acoustic Fence technology, advanced noise cancellation |
| Network Features | Class 2 PoE, Poly Zero Touch Provisioning, PDMS-SP Cloud Management, Poly LENS Cloud Management |
Display
| Type | LCD display - monochrome |
|---|---|
| Display Location | Base |
| Diagonal Size | 2.8" |
| Backlit | Yes |
| Display Languages | Danish, Hebrew, Slovenian, German, French, Italian, Norwegian, Portuguese, Polish, Swedish, Russian, Spanish, Dutch, Turkish, Arabic, Japanese, Chinese, Korean, UK English, English (United States), English (Canada) |
Miscellaneous
| Connections | Headset jack / RJ-9 Handset jack / mini-phone 3.5mm Electronic hook switch (EHS) |
|---|---|
| Hearing Aid Compatible | Yes |
| Placing / Mounting | Wall-mountable, table-top |
| Cables Included | Network cable |
| Included Accessories | Stand, wall mount |
Dimensions & Weight (Shipping)
| Shipping Width | 16.3 cm |
|---|---|
| Shipping Depth | 4.4 cm |
| Shipping Height | 17.6 cm |
| Shipping Weight | 0.9 kg |
Manufacturer Warranty
| Service & Support | Limited warranty - 1 year |
|---|
Product features
Stylish, reliable desk phones with unreal audio quality
Sleek design meets Poly pro-grade audio at a shockingly affordable price: That's what makes the Poly Edge B Series IP Phones the genius choice for any growing business. Easy to use with illuminated keys where you need them. Plug-and-play provisioning and hardcore reliability make it pure value in a low-cost business phone.Hear every nuance of your call
Audio-enhancing technologies like Poly HD voice and Poly acoustic fence give business-grade audio quality with no background noise.Poly acoustic fence
No need to guess if you are on mute, speakerphone or headset. These keys light up when selected. Instantly add co-workers to your call with 5-way local audio conferencing.Easy installation and management
Poly cloud management software makes these phones the smart choice. You'll easily monitor, manage and maintain devices securely from the cloud with PDMS-SP and Poly Lens software.Pure value in a low cost speakerphone
Poly Edge B Series keeps your office looking professional. Want to install it on a desk? A wall? Do either with included desk stand and wall mount option. RJ9 and 3.5 mm headset jacks open up headset options. And these phones are ENERGY STAR rated, so kiss your current carbon footprint goodbye.Key selling points
- Audio Quality: Hear every nuance of your call with Poly HD Voice. Cut out home or office background noise with Acoustic Fence technology.
- Audio Conferencing: Instantly add other workplace colleagues to your call with 5-way local audio conferencing.
- Compatibility and Convenience: More productive calls with a hands-free speakerphone with proven acoustic echo cancellation and background noise suppression technology. More headset options with both RJ9 and 3.5 mm headset ports.
- Ideal For: Small businesses and emerging markets. Power over Ethernet (PoE).
- Plug & Play: Zero touch provisioning support means these phones are ready to use right out of the box. Easy installation on the desk or wall with 2-position desk stand and wall mount instructions. Illuminated mute, headset, and speaker buttons
References
MPN: 2200-49805-025
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04/06/2026 01:52:38