Brocade Essential Direct Support 4-Hour Onsite
Extended service agreement (renewal) | parts and labour | 1 year | on-site | response time: 4 h | for Brocade 300
Main Specification
| Product Description | Brocade Essential Direct Support 4-Hour Onsite - extended service agreement (renewal) - 1 year - on-site |
|---|---|
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Designed For | Brocade 300 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year New releases update - 1 year |
|---|
Compatibility Information
| Designed For | Brocade 300 |
|---|
Product features
Efficient on-site assistance
The Brocade Essential Direct Support provides service, allowing technicians to address issues directly at your location, minimizing downtime and ensuring prompt solutions.Comprehensive service coverage
Service includes both parts and labor, offering a complete support package that covers a wide range of needs, ensuring clients have everything necessary for optimal performance.Rapid response capability
With a response time of just 4 hours, this service ensures that clients receive timely assistance, enabling fast recovery from technical challenges.24/7 availability
The service is available around the clock, seven days a week, providing continuous support that meets the demands of modern business operations.Expert consulting support
Clients benefit from phone consulting, allowing direct communication with experts who can offer immediate guidance and solutions for various challenges.Key selling points
- Streamline problem resolution and increase system availability with direct access to Brocade support experts and resources
- Simplify SAN, channel extension, and FAN maintenance with a single support contact for all Brocade hardware and software
- Optimize performance with proactive communications from dedicated Brocade Support account managers, with the premier level of support
- Maximize investments through quarterly support reviews that help increase efficiency and uptime
References
MPN: 300-SVS-R4OS-1
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04/06/2026 21:23:34