Brocade Essential Direct Support 4-Hour Parts
Extended service agreement (renewal) | parts | 1 year | on-site | response time: 4 h | for Brocade 300
Main Specification
| Product Description | Brocade Essential Direct Support 4-Hour Parts - extended service agreement (renewal) - 1 year - on-site |
|---|---|
| Type | Extended service agreement (renewal) |
| Service Included | Parts |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Designed For | Brocade 300 |
General
| Service Included | Parts |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
Details
| Service & Support | Extended service agreement - parts - 1 year - on-site - response time: 4 hours Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year New releases update - 1 year |
|---|
Compatibility Information
| Designed For | Brocade 300 |
|---|
Product features
Prompt response for minimal downtime
The 4-hour response time of this service allows for quick intervention, reducing downtime and ensuring that operations continue without significant interruptions.Comprehensive support availability
Customers have access to support 24 hours a day, 7 days a week, making it easy to obtain help whenever required, regardless of the time or day.All-inclusive service provisions
This support package includes parts replacement, phone consulting, and web support, ensuring that all needs are met under one agreement.Extended coverage for long-term assurance
With a contract period of 2 years, this service agreement offers extended coverage, allowing users to focus on their operations with greater confidence.Key selling points
- Streamline problem resolution and increase system availability with direct access to Brocade support resources
- Simplify maintenance with a single support contact for all Brocade Storage Area Network (SAN) and IP hardware and software
References
MPN: 300-SVS-R4P-1
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04/06/2026 20:33:07