Poly Partner Premier
Extended service agreement | advance parts replacement (for video conferencing devices) | 1 year | shipment | response time: NBD
Main Specification
| Product Description | Poly Partner Premier - extended service agreement - 1 year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
General
| Service Included | Advance parts replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 1 Product info support - phone consulting - 1 year - response time: 1 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - priority 3 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year |
|---|
Product features
Round-the-clock support
With service availability 24 hours a day, seven days a week, customers can rest assured that support is always just a phone call away. Whether it's technical support or phone consulting, the Poly Partner Premier extended service agreement ensures that help is on hand whenever it's needed.Swift response times
Understanding the importance of timely assistance, the Poly Partner Premier service agreement offers impressive response times. Technical issues or inquiries are addressed within 30 minutes to 2 hours, ensuring minimal downtime and disruption for users.Key selling points
- Extended service agreement for comprehensive support
- Technical support with response times as quick as 30 min
- Phone consulting included, providing direct access to experts
- Service available 24/7, ensuring help is always available
References
MPN: 4870-86260-160
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04/06/2026 03:15:18