Dell Upgrade from 3Y Advanced Exchange to 5Y Advanced Exchange
Extended service agreement | replacement (for monitors) | 2 years (4th/5th year) | shipment | response time: NBD
Main Specification
| Product Description | Dell Upgrade from 3Y Advanced Exchange to 5Y Advanced Exchange - extended service agreement - 2 years - 4th/5th year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Monitors |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Monitors |
Details
| Service & Support | Extended service agreement - replacement - 2 years - shipment - response time: NBD Technical support - phone consulting - 2 years - availability: business hours Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years |
|---|
Product features
Extended coverage
Extend your service and support to 5 years, ensuring peace of mind and reliability for the long term. This upgrade from 3Y Advanced Exchange to 5Y Advanced Exchange offers comprehensive support, including replacement services, to keep your Dell equipment running smoothly.Comprehensive support
Gain access to a wide range of technical support services with this upgrade. From next business day response for replacements to 24/7 web support and remote diagnosis, you're covered at all hours and for every need.Convenient service
With services including phone consulting and web support available 24 hours a day, Monday-Sunday, help is always just a call or click away. This ensures minimal downtime and maximum productivity for your Dell equipment.Key selling points
- Advanced Exchange replaces hardware after remote diagnosis and is subject to country availability.
- A replacement monitor will be sent if a warranty issue cannot be resolved remotely.
- Faster recovery, less downtime – When a covered issue is confirmed, Dell ships a replacement unit-often next business day-so users can swap and resume work quickly instead of waiting for a repair visit.
- Low-effort, business-friendly logistics – Advanced Exchange Service handles the replacement hardware and return process through clear, simple instructions, reducing on-site disruption and IT hands-on time.
References
MPN: 5226_3AE5AE
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04/06/2026 05:35:50