Lenovo Premier Support with Onsite NBD
Extended service agreement | parts and labour (for notebooks) | 1 year (from original purchase date of the equipment) | on-site | response time: NBD | for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen); 8
Main Specification
| Product Description | Lenovo Premier Support with Onsite NBD - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year depot or carry-in warranty |
| Designed For | Miix 520-12IKB 20M3, 20M4; Tablet 10 20L3, 20L4; ThinkPad 10 (1st Gen) 20C1, 20C3; 10 (2nd Gen) 20E3, 20E4; 8 20BN |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year depot or carry-in warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD Technical support - phone consulting - 1 year |
|---|
Compatibility Information
| Designed For | Lenovo Miix 520-12IKB 20M3, 20M4 Lenovo Tablet 10 20L3, 20L4 Lenovo ThinkPad 10 (1st Gen) 20C1, 20C3 Lenovo ThinkPad 10 (2nd Gen) 20E3, 20E4 Lenovo ThinkPad 8 20BN |
|---|
Product features
On-site support
Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.Comprehensive coverage
Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.Key selling points
- Hardware and software support
- Dedicated Premier phone support with no menus to navigate
- Unscripted troubleshooting
- Direct access to advanced-level technicians
- A single technical point-of-contact to manage the case through resolution
References
MPN: 5WS0T36155
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04/06/2026 03:57:49