Lenovo Premier Support with Onsite NBD
Extended service agreement | parts and labour (for desktops) | 5 years (from original purchase date of the equipment) | on-site | response time: NBD | for S400z; ThinkCentre M700z; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Lenovo Premier Support with Onsite NBD - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 3 years on-site warranty |
| Designed For | S400z 10K2; ThinkCentre M700z 10EY, 10F1; M70a Gen 3 11VL; M73z 10BB, 10BC; M800z 10ET, 10EU, 10EV, 10EW; M810z 10NX, 10NY, 10Q0, 10Q1; M820z AIO 10SC, 10SD; ThinkSmart Hub 500 10V5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 3 years on-site warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years |
|---|
Compatibility Information
| Designed For | Lenovo S400z 10K2 Lenovo ThinkCentre M700z 10EY, 10F1 Lenovo ThinkCentre M70a Gen 3 11VL Lenovo ThinkCentre M73z 10BB, 10BC Lenovo ThinkCentre M800z 10ET, 10EU, 10EV, 10EW Lenovo ThinkCentre M810z 10NX, 10NY, 10Q0, 10Q1 Lenovo ThinkCentre M820z AIO 10SC, 10SD Lenovo ThinkSmart Hub 500 10V5 |
|---|
Product features
On-site support
Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.Comprehensive coverage
Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.Key selling points
- Hardware and software support
- Dedicated Premier phone support with no menus to navigate
- Unscripted troubleshooting
- Direct access to advanced-level technicians
- A single technical point-of-contact to manage the case through resolution
References
MPN: 5WS0T36172
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04/06/2026 16:32:58