Lenovo Premier Support
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | response time: NBD | for ThinkPad P1 (2nd Gen); P1 Gen 3; P1 Gen 4; P15 Gen 1; P16 Gen 1; P43; P53; T15g Gen 1
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RRP: £289.00 inc VAT
£280.69
inc VAT
£233.91 ex
VAT
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2%
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We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Designed For | ThinkPad P1 (2nd Gen) 20QT; P1 Gen 3 20TH; P1 Gen 4 20Y4; P15 Gen 1 20ST; P16 Gen 1 21D7; P43s 20RH; P53 20QN, 20QQ; P53s 20N6, 20N7; T15g Gen 1 20UR |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad P1 (2nd Gen) 20QT Lenovo ThinkPad P1 Gen 3 20TH Lenovo ThinkPad P1 Gen 4 20Y4 Lenovo ThinkPad P15 Gen 1 20ST Lenovo ThinkPad P16 Gen 1 21D7 Lenovo ThinkPad P43s 20RH Lenovo ThinkPad P53 20QN, 20QQ Lenovo ThinkPad P53s 20N6, 20N7 Lenovo ThinkPad T15g Gen 1 20UR |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS0W86655
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