Lenovo Premier Support
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | response time: NBD | for ThinkSmart Hub 500; V130-20IGM AIO; V330-20ICB AIO; V530-24ICB AIO; V540-24IWL AIO
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Designed For | ThinkSmart Hub 500 10V5 (for Zoom Rooms), 10V6 (for Zoom Rooms); V130-20IGM AIO 10RX; V310z 10QG, 10QH; V330-20ICB AIO 10UK, 10UL; V410z 10QV, 10QW, 10R5, 10R6; V510z 10NH, 10NJ, 10NQ; V530-22ICB AIO 10US, 10UU; V530-24ICB AIO 10UW, 10UX; V540-24IWL AIO 10YS |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkSmart Hub 500 10V5 (for Zoom Rooms), 10V6 (for Zoom Rooms) Lenovo V130-20IGM AIO 10RX Lenovo V310z 10QG, 10QH Lenovo V330-20ICB AIO 10UK, 10UL Lenovo V410z 10QV, 10QW, 10R5, 10R6 Lenovo V510z 10NH, 10NJ, 10NQ Lenovo V530-22ICB AIO 10US, 10UU Lenovo V530-24ICB AIO 10UW, 10UX Lenovo V540-24IWL AIO 10YS |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS0W86689
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04/06/2026 09:01:58