Lenovo Premier Support
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | response time: NBD | for ThinkPad L13 Yoga Gen 3; L15 Gen 3; T14 Gen 3; T14s Gen 3; T14s Gen 4; T15 Gen 2
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RRP: £229.00 inc VAT
£169.75
inc VAT
£141.46 ex
VAT
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25%
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We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Designed For | ThinkPad L13 Yoga Gen 3 21B6; L15 Gen 3 21C4; T14 Gen 3 21AJ, 21CG; T14s Gen 2 20WM; T14s Gen 3 21BS, 21CR; T14s Gen 4 21F9; T15 Gen 2 20W5; T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY; T490s 20NX, 20NY |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad L13 Yoga Gen 3 21B6 Lenovo ThinkPad L15 Gen 3 21C4 Lenovo ThinkPad T14 Gen 3 21AJ, 21CG Lenovo ThinkPad T14s Gen 2 20WM Lenovo ThinkPad T14s Gen 3 21BS, 21CR Lenovo ThinkPad T14s Gen 4 21F9 Lenovo ThinkPad T15 Gen 2 20W5 Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY Lenovo ThinkPad T490s 20NX, 20NY |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS0W86735
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