Lenovo Premier Support
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | response time: NBD | CPN | for ThinkPad E14 Gen 3; E15 Gen 3; L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14s Gen 2
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Custom Part Number (CPN) |
| Class of Equipment | Notebooks |
| Localisation | United Kingdom |
| Designed For | ThinkPad E14 Gen 2; E14 Gen 3; E15 Gen 2; E15 Gen 3; L13; L13 Gen 2; L13 Yoga; L13 Yoga Gen 2; L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; L380; L380 Yoga; L390; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T14s Gen 2; T15 Gen 1; T15 Gen 2; T15p Gen 1; T480; T49X; T580; T590 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Custom Part Number (CPN) |
| Localisation | United Kingdom |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad E14 Gen 2 20TB Lenovo ThinkPad E14 Gen 3 20Y7, 20YD Lenovo ThinkPad E15 Gen 2 20TD, 20TE Lenovo ThinkPad E15 Gen 3 20YG, 20YH Lenovo ThinkPad L13 20R3, 20R4 Lenovo ThinkPad L13 Gen 2 20VH, 20VJ, 21AB, 21AC Lenovo ThinkPad L13 Yoga 20R5, 20R6 Lenovo ThinkPad L13 Yoga Gen 2 20VK, 20VL, 21AD, 21AE Lenovo ThinkPad L14 Gen 1 20U1, 20U5, 20U6 Lenovo ThinkPad L14 Gen 2 20X1, 20X2, 20X5, 20X6 Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8 Lenovo ThinkPad L15 Gen 2 20X3, 20X7, 20X8 Lenovo ThinkPad L380 20M5, 20M6 Lenovo ThinkPad L380 Yoga 20M7, 20M8 Lenovo ThinkPad L390 20NR, 20NS Lenovo ThinkPad L390 Yoga 20NT, 20NU Lenovo ThinkPad L460 20FU, 20FV Lenovo ThinkPad L470 20J4, 20J5, 20JU, 20JV Lenovo ThinkPad L480 20LS, 20LT Lenovo ThinkPad L490 20Q5, 20Q6 Lenovo ThinkPad L560 20F1, 20F2 Lenovo ThinkPad L570 20J8, 20J9, 20JQ, 20JR Lenovo ThinkPad L580 20LW, 20LX Lenovo ThinkPad L590 20Q7, 20Q8 Lenovo ThinkPad T14 Gen 1 20S2, 20S3, 20UD, 20UE Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH Lenovo ThinkPad T14s Gen 2 20WM, 20WN Lenovo ThinkPad T15 Gen 1 20S7 Lenovo ThinkPad T15 Gen 2 20W4 Lenovo ThinkPad T15p Gen 1 20TM, 20TN Lenovo ThinkPad T440 20B7 Lenovo ThinkPad T450 20BU Lenovo ThinkPad T450s 20BW Lenovo ThinkPad T460 20FM, 20FN Lenovo ThinkPad T460p 20FW, 20FX Lenovo ThinkPad T460s 20F9, 20FA Lenovo ThinkPad T470 20HD, 20HE, 20JM, 20JN Lenovo ThinkPad T470p 20J6, 20J7 Lenovo ThinkPad T470s 20HF, 20HG, 20JS, 20JT Lenovo ThinkPad T480 20L5, 20L6 Lenovo ThinkPad T480s 20L7, 20L8 Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY Lenovo ThinkPad T490s 20NX, 20NY Lenovo ThinkPad T495 20NJ, 20NK Lenovo ThinkPad T495s 20QJ, 20QK Lenovo ThinkPad T550 20CJ, 20CK Lenovo ThinkPad T560 20FH, 20FJ Lenovo ThinkPad T570 20H9, 20HA, 20JW, 20JX Lenovo ThinkPad T580 20L9, 20LA Lenovo ThinkPad T590 20N4, 20N5 |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS1B05474
What our Customers think about us!
Page generated at:
04/06/2026 10:06:13