Extended service agreement | parts and labour (for other) | 2 years (from original purchase date of the equipment) | on-site | response time: NBD | for Lenovo ThinkSmart View
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Lenovo Premier Support - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Other
Covered Configurations
System with 1 year Premier Support
Designed For
Lenovo ThinkSmart View
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Other
Covered Configurations
System with 1 year Premier Support
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Lenovo ThinkSmart View
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.
Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.
Key selling points
Onshore technical call center support from Sydney, NSW
Weekday 7am – 7pm technical call center support
Next business day onsite labor* & parts prioritization
Designated onshore technical account manager for specialized troubleshooting
Single contact for end-to-end case management to see all issues through to closure
Original Equipment Manufacturer (OEM) software support to support more than hardware
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
