Lenovo Premier Support
Extended service agreement | parts and labour (for desktops) | 5 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkStation P410; P500; P510; P520; P520c; P620
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | ThinkStation P410 30B3; P500 30A6, 30A7; P510 30B5; P520 30BF, 30BQ, 30DC; P520c 30BX, 30BY, 30C0; P620 30E1 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkStation P410 30B3 Lenovo ThinkStation P500 30A6, 30A7 Lenovo ThinkStation P510 30B5 Lenovo ThinkStation P520 30BF, 30BQ, 30DC Lenovo ThinkStation P520c 30BX, 30BY, 30C0 Lenovo ThinkStation P620 30E1 |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS1F52301
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04/06/2026 03:41:47