Lenovo Premier Support
Extended service agreement | parts and labour (for desktops) | 5 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkCentre Edge 93z; ThinkCentre M900z; M90a; M90a Gen 2; M910z; M920z AIO; M93z; X1
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | ThinkCentre Edge 93z 10B8, 10B9, 10BA, 10BH, 10BK, 10CX; ThinkCentre M900z 10F2, 10F3, 10F4, 10F5; M90a 11CD, 11CE, 11DY, 11E0, 11JX; M90a Gen 2 11JY, 11K1; M910z 10NR, 10NS, 10NT, 10NU; M920z AIO 10S6, 10S7, 10Y6; M93z 10AC, 10AD, 10AE, 10AF; X1 10HU, 10JW, 10JX, 10K0, 10KE, 10KF |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Desktops |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkCentre Edge 93z 10B8, 10B9, 10BA, 10BH, 10BK, 10CX Lenovo ThinkCentre M900z 10F2, 10F3, 10F4, 10F5 Lenovo ThinkCentre M90a 11CD, 11CE, 11DY, 11E0, 11JX Lenovo ThinkCentre M90a Gen 2 11JY, 11K1 Lenovo ThinkCentre M910z 10NR, 10NS, 10NT, 10NU Lenovo ThinkCentre M920z AIO 10S6, 10S7, 10Y6 Lenovo ThinkCentre M93z 10AC, 10AD, 10AE, 10AF Lenovo ThinkCentre X1 10HU, 10JW, 10JX, 10K0, 10KE, 10KF |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS1F52305
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04/06/2026 07:15:22