Lenovo Premier Support
Extended service agreement | parts and labour (for notebooks) | 5 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkPad L13 Gen 2; L13 Gen 4; L13 Yoga Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; X13 Gen 2
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RRP: £364.99 inc VAT
£266.82
inc VAT
£222.35 ex
VAT
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26%
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We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | ThinkPad C13 Yoga Gen 1 Chromebook; C13 Yoga Gen 1 Chromebook Enterprise; L13; L13 Gen 2; L13 Gen 4; L13 Yoga; L13 Yoga Gen 2; L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14 Gen 1; T14 Gen 2; T14s Gen 1; T14s Gen 2; T15 Gen 1; T15 Gen 2; T15p Gen 1; T49X; X12 Detachable; X13 Gen 1; X13 Gen 2; X39X |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad A275 20KC, 20KD Lenovo ThinkPad A285 20MW, 20MX Lenovo ThinkPad A475 20KL, 20KM Lenovo ThinkPad A485 20MU, 20MV Lenovo ThinkPad C13 Yoga Gen 1 Chromebook 20UX, 20UY Lenovo ThinkPad C13 Yoga Gen 1 Chromebook Enterprise 20UX Lenovo ThinkPad L13 20R3, 20R4 Lenovo ThinkPad L13 Gen 2 20VH, 20VJ, 21AB, 21AC Lenovo ThinkPad L13 Gen 4 21FG Lenovo ThinkPad L13 Yoga 20R5, 20R6 Lenovo ThinkPad L13 Yoga Gen 2 20VK, 20VL, 21AD, 21AE Lenovo ThinkPad L14 Gen 1 20U1, 20U2, 20U5, 20U6 Lenovo ThinkPad L14 Gen 2 20X1, 20X2, 20X5, 20X6 Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8 Lenovo ThinkPad L15 Gen 2 20X3, 20X7, 20X8 Lenovo ThinkPad L380 20M5, 20M6 Lenovo ThinkPad L380 Yoga 20M7, 20M8 Lenovo ThinkPad L390 20NR, 20NS Lenovo ThinkPad L390 Yoga 20NT, 20NU Lenovo ThinkPad L470 20JU, 20JV Lenovo ThinkPad L480 20LS, 20LT Lenovo ThinkPad L490 20Q5, 20Q6 Lenovo ThinkPad L570 20J9, 20JR Lenovo ThinkPad L580 20LW, 20LX Lenovo ThinkPad L590 20Q7, 20Q8 Lenovo ThinkPad T14 Gen 1 20S2, 20S3, 20UD, 20UE Lenovo ThinkPad T14 Gen 2 20XK Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH Lenovo ThinkPad T14s Gen 2 20WM, 20WN, 20XF, 20XG Lenovo ThinkPad T15 Gen 1 20S7 Lenovo ThinkPad T15 Gen 2 20W4 Lenovo ThinkPad T15p Gen 1 20TM, 20TN Lenovo ThinkPad T470 20JN Lenovo ThinkPad T470s 20JT Lenovo ThinkPad T480 20L5, 20L6 Lenovo ThinkPad T480s 20L7, 20L8 Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY Lenovo ThinkPad T490s 20NX, 20NY Lenovo ThinkPad T495 20NJ, 20NK Lenovo ThinkPad T495s 20QJ, 20QK Lenovo ThinkPad T570 20JX Lenovo ThinkPad T580 20L9, 20LA Lenovo ThinkPad T590 20N4, 20N5 Lenovo ThinkPad X12 Detachable 20UV, 20UW Lenovo ThinkPad X13 Gen 1 20T2, 20T3, 20UF, 20UG Lenovo ThinkPad X13 Gen 2 20WL, 20XH, 20XJ Lenovo ThinkPad X270 20HM, 20HN, 20K5, 20K6 Lenovo ThinkPad X390 20Q0, 20Q1, 20SC, 20SD Lenovo ThinkPad X395 20NL, 20NM |
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Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS1F52306
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