Lenovo Premier Support
Extended service agreement | parts and labour (for notebooks) | 5 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkPad P14s Gen 3; P14s Gen 4; P15v Gen 3; P16s Gen 1; T15p Gen 3
RRP: £364.99 inc VAT
£266.82
inc VAT
£222.35 ex
VAT
Save
26%
Quantity in Cart:
We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Premier Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | ThinkPad P14s Gen 3 21AK, 21AL, 21J5, 21J6; P14s Gen 4 21HG; P15v Gen 3 21D8, 21D9, 21EN; P16s Gen 1 21BU, 21CK, 21CL; T15p Gen 3 21DB |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad P14s Gen 3 21AK, 21AL, 21J5, 21J6 Lenovo ThinkPad P14s Gen 4 21HG Lenovo ThinkPad P15v Gen 3 21D8, 21D9, 21EN Lenovo ThinkPad P16s Gen 1 21BU, 21CK, 21CL Lenovo ThinkPad T15p Gen 3 21DB |
|---|
Product features
Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs.Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.Key selling points
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
References
MPN: 5WS1K84311
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