Lenovo Premier Support Plus Upgrade
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | response time: NBD | for P/N: 21RH0013GE, 21SE0021GE
RRP: £97.99 inc VAT
£75.40
inc VAT
£62.83 ex
VAT
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23%
Quantity in Cart:
We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Premier Support Plus Upgrade - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | P/N: 21RH0013GE, 21SE0021GE |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday Accidental damage coverage - 2 years Defective HDD/SSD retention - 2 years |
|---|
Compatibility Information
| Designed For | P/N: 21RH0013GE, 21SE0021GE |
|---|
Product features
Supporting your workforce was never this complex
Your IT teams are stretched with routine maintenance and support workloads, and are left with little time for innovation. Recruitment is a challenge in the face of IT skills shortages. Supporting the remote workforce at the same time as driving digital transformation is extremely challenging for CIOs and IT teams. Organizations need to adapt to high technologies and practices rapidly.Boost productivity and EX with a single support solution
Premier Support Plus is all about connecting those who need support with those who are prepared to provide it. Your users get direct access to advanced technicians who provide better, faster solutions that work every time - anytime, anywhere. The result? Reduced downtime, increased productivity, and a much better employee experience.The broad, smart support solution out there
Premier Support Plus goes beyond user support and issue resolution. It offers a suite of smart services that help your business in the journey toward maximum productivity.Key selling points
- 24 x 7 x 365 hardware and software support
- Direct access to advanced technicians
- Single point of contact and simplified escalation
- Unscripted solutions through phone, chat, or email
- Next business day onsite and parts prioritization
- Proactive and predictive issue detection
References
MPN: 5WS1L42222
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