Lenovo Premier Support Plus Upgrade

Extended service agreement | parts and labour (for notebooks) | 4 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkPad X1 Nano Gen 3; X1 Yoga Gen 8; X13 Yoga Gen 4; Z13 Gen 2; Z16 Gen 2

MPN 5WS1M86992
Manufacturer Lenovo
QuickCode 1734635
Qty immediately available 30
Total stock 9999
£343.10 inc VAT
£285.92 ex VAT
Quantity in Cart:

We are an Authorised Platinum Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Lenovo Premier Support Plus Upgrade - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years (from original purchase date of the equipment)
Response Time Next business day
Class of Equipment Notebooks
Covered Configurations System with 3 years Premier Support
Designed For ThinkPad X1 Carbon Gen 10; X1 Carbon Gen 11; X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Extreme Gen 5; X1 Nano Gen 2; X1 Nano Gen 3; X1 Titanium Yoga Gen 1; X1 Yoga Gen 6; X1 Yoga Gen 7; X1 Yoga Gen 8; X13 Yoga Gen 2; X13 Yoga Gen 3; X13 Yoga Gen 4; Z13 Gen 1; Z13 Gen 2; Z16 Gen 1; Z16 Gen 2

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years (from original purchase date of the equipment)
Response Time Next business day
Class of Equipment Notebooks
Covered Configurations System with 3 years Premier Support

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Accidental damage coverage - 4 Years Defective HDD/SSD retention - 4 Years

Compatibility Information

Designed For Lenovo ThinkPad Helix (2nd Gen) 20CH Lenovo ThinkPad X1 Carbon (2nd Gen) 20A7, 20A8 Lenovo ThinkPad X1 Carbon (3rd Gen) 20BS, 20BT Lenovo ThinkPad X1 Carbon (4th Gen) 20FB, 20FC Lenovo ThinkPad X1 Carbon (5th Gen) 20HR, 20K3, 20K4 Lenovo ThinkPad X1 Carbon (6th Gen) 20KH Lenovo ThinkPad X1 Carbon (7th Gen) 20R2 Lenovo ThinkPad X1 Carbon Gen 10 21CB, 21CC Lenovo ThinkPad X1 Carbon Gen 11 21HN Lenovo ThinkPad X1 Carbon Gen 9 20XW Lenovo ThinkPad X1 Extreme 20MG Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL Lenovo ThinkPad X1 Extreme Gen 4 20Y5, 20Y6 Lenovo ThinkPad X1 Extreme Gen 5 21DE, 21DF Lenovo ThinkPad X1 Nano Gen 1 20UN, 20UQ Lenovo ThinkPad X1 Nano Gen 2 21E8, 21E9 Lenovo ThinkPad X1 Nano Gen 3 21K2 Lenovo ThinkPad X1 Tablet (1st Gen) 20GG, 20GH Lenovo ThinkPad X1 Tablet (2nd Gen) 20JB, 20JC Lenovo ThinkPad X1 Titanium Yoga Gen 1 20QA, 20QB Lenovo ThinkPad X1 Yoga (1st Gen) 20FQ, 20FR Lenovo ThinkPad X1 Yoga (2nd Gen) 20JD, 20JF, 20JG Lenovo ThinkPad X1 Yoga (3rd Gen) 20LD, 20LE, 20LF, 20LG Lenovo ThinkPad X1 Yoga (4th Gen) 20SB Lenovo ThinkPad X1 Yoga Gen 6 20XY, 20Y0 Lenovo ThinkPad X1 Yoga Gen 7 21CD Lenovo ThinkPad X1 Yoga Gen 8 21HR Lenovo ThinkPad X13 Yoga Gen 2 20W9 Lenovo ThinkPad X13 Yoga Gen 3 21AW, 21AX Lenovo ThinkPad X13 Yoga Gen 4 21F2 Lenovo ThinkPad X380 Yoga 20LH, 20LJ Lenovo ThinkPad Yoga 20C0, 20CD Lenovo ThinkPad Yoga 12 20DK, 20DL Lenovo ThinkPad Yoga 14 20DM, 20DN Lenovo ThinkPad Yoga 15 20DQ Lenovo ThinkPad Yoga 260 20FD, 20FE, 20GS Lenovo ThinkPad Yoga 370 20JH, 20JJ Lenovo ThinkPad Yoga 460 20EL, 20EM Lenovo ThinkPad Z13 Gen 1 21D2, 21D3 Lenovo ThinkPad Z13 Gen 2 21JV, 21JW Lenovo ThinkPad Z16 Gen 1 21D4, 21D5 Lenovo ThinkPad Z16 Gen 2 21JX, 21JY Lenovo Yoga C940 BE-14IIL 20RT
Product features

Supporting your workforce was never this complex

Your IT teams are stretched with routine maintenance and support workloads, and are left with little time for innovation. Recruitment is a challenge in the face of IT skills shortages. Supporting the remote workforce at the same time as driving digital transformation is extremely challenging for CIOs and IT teams. Organizations need to adapt to high technologies and practices rapidly.

Boost productivity and EX with a single support solution

Premier Support Plus is all about connecting those who need support with those who are prepared to provide it. Your users get direct access to advanced technicians who provide better, faster solutions that work every time - anytime, anywhere. The result? Reduced downtime, increased productivity, and a much better employee experience.

The broad, smart support solution out there

Premier Support Plus goes beyond user support and issue resolution. It offers a suite of smart services that help your business in the journey toward maximum productivity.
Key selling points
  • 24 x 7 x 365 hardware and software support
  • Direct access to advanced technicians
  • Single point of contact and simplified escalation
  • Unscripted solutions through phone, chat, or email
  • Next business day onsite and parts prioritization
  • Proactive and predictive issue detection
References

MPN: 5WS1M86992

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