Lenovo Premier Support for AIPC Upgrade
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | response time: NBD | for ThinkPad X1 2-in-1 Gen 10; X1 2-in-1 Gen 11; X1 Carbon Gen 13; X1 Carbon Gen 14
Main Specification
| Product Description | Lenovo Premier Support for AIPC Upgrade - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year courier or carry-in warranty |
| Designed For | ThinkPad X1 2-in-1 Gen 10 21NU, 21NV, 21Q0, 21Q1; X1 2-in-1 Gen 11 21VA; X1 2-in-1 Gen 9 21KE, 21KF; X1 Carbon Gen 12 21KD; X1 Carbon Gen 13 21NS, 21NT; X1 Carbon Gen 14 21V8; X1 2-in-1 Gen 9 21KF |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year courier or carry-in warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad X1 2-in-1 Gen 10 21NU, 21NV, 21Q0, 21Q1 Lenovo ThinkPad X1 2-in-1 Gen 11 21VA Lenovo ThinkPad X1 2-in-1 Gen 9 21KE, 21KF Lenovo ThinkPad X1 Carbon Gen 12 21KD Lenovo ThinkPad X1 Carbon Gen 13 21NS, 21NT Lenovo ThinkPad X1 Carbon Gen 14 21V8 Lenovo X1 2-in-1 Gen 9 21KF |
|---|
Product features
Prompt service response
Enjoy peace of mind with next business day response time for on-site service, minimizing downtime and ensuring continuity of operations.Comprehensive coverage
The extended service agreement includes essential parts and labor, making it easier to manage repairs and maintenance without unexpected costs.Round-the-clock support
Access 24-hour technical support every day of the week, allowing for assistance whenever issues arise, ensuring you never feel alone.Direct assistance
Receive on-site service that addresses technical problems directly at your location, helping to quickly resolve issues for improved productivity.Expert guidance
Telephone consulting provides immediate access to knowledgeable support staff trained to assist with a variety of technical challenges.Key selling points
- Extended service agreement for comprehensive support
- On-site service with parts and labor included
- Next business day response for prompt assistance
- 24-hour technical support available every day
- Phone consulting for immediate solutions
References
MPN: 5WS1U93985
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13/10/2026 23:38:25