Lenovo Premier Support Plus for AIPC Upgrade
Extended service agreement | parts and labour (for notebooks) | 3 years (from original purchase date of the equipment) | on-site | response time: NBD | for ThinkPad P14s Gen 5; P14s Gen 6; P16s Gen 3; P16s Gen 4; P16v Gen 2; P16v Gen 3
Main Specification
| Product Description | Lenovo Premier Support Plus for AIPC Upgrade - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
| Designed For | ThinkPad P14s Gen 5 21G2, 21G3, 21MF; P14s Gen 6 21QL, 21QM, 21QT, 21QU, 21RV, 21RW; P16s Gen 3 21KS, 21KT; P16s Gen 4 21QS, 21QV, 21QW, 21RX, 21RY; P16v Gen 2 21KX, 21KY; P16v Gen 3 21RS, 21RT |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years (from original purchase date of the equipment) |
| Response Time | Next business day |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year Premier Support |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Accidental damage coverage - 3 years Defective HDD/SSD retention - 3 years |
|---|
Compatibility Information
| Designed For | Lenovo ThinkPad P14s Gen 5 21G2, 21G3, 21MF Lenovo ThinkPad P14s Gen 6 21QL, 21QM, 21QT, 21QU, 21RV, 21RW Lenovo ThinkPad P16s Gen 3 21KS, 21KT Lenovo ThinkPad P16s Gen 4 21QS, 21QV, 21QW, 21RX, 21RY Lenovo ThinkPad P16v Gen 2 21KX, 21KY Lenovo ThinkPad P16v Gen 3 21RS, 21RT |
|---|
Product features
Comprehensive service agreement
This extended service agreement covers essential components and necessary labor, ensuring that users have reliable support for their notebooks from the original purchase date.On-site service
With on-site service included, users can expect timely solutions without needing to transport equipment for repairs, enhancing convenience and minimizing downtime.Responsive technical support
Technical support is available via phone 24 hours a day, seven days a week, allowing customers to access expert guidance whenever they face issues with their devices.Defective component retention
Defective HDD/SSD retention ensures that users retain control over their storage devices, protecting valuable data during the replacement process.Key selling points
- Includes parts and labor for coverage
- Next business day on-site response for service
- 24/7 phone consulting for ongoing technical support
- Defective HDD/SSD retention to safeguard important data
References
MPN: 5WS1U94622
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