HP Poly Edge E550
VoIP phone with caller ID/call waiting | 3-way call capability | SIP, SDP | midnight blue, white
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | HP Poly Edge E550 - VoIP phone with caller ID/call waiting - 3-way call capability |
|---|---|
| Product Type | VoIP phone with caller ID/call waiting |
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.711a-law, G.711μ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Speakerphone | Yes |
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
| Display | LCD display - colour - Yes |
| Display Features | 5:3 aspect ratio |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
| Body Colour | Midnight blue, white |
| Environmental Standards | ENERGY STAR Qualified |
| Manufacturer Warranty | 1-year warranty |
General
| Product Type | VoIP phone |
|---|---|
| Shipping Weight | 1.08 kg |
| Body Colour | Midnight blue, white |
| Protection | Antimicrobial |
Phone Features
| Wireless Interface Provided | Bluetooth / NFC / Wi-Fi |
|---|---|
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
| Caller ID Type | Caller ID/call waiting |
| Key Expansion Module Max Qty | 2 |
| Dialer Location | Base |
| Conference Call Capability | 3-way |
| Speakerphone | Yes |
| Volume Control | Yes |
| Indicators | Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
| Additional Functions | Redial, Do Not Disturb (DND), Call timer, mute, pairing with mobile phone, bluetooth headset support |
IP Telephony
| VoIP | Yes |
|---|---|
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.711a-law, G.711μ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| IP Address Assignment | DHCP |
| Security | SSL, IEEE 802.1X, TLS, EAPoL, WEP, WPA-Personal, WPA2-Enterprise, EAP-TLS, PEAP-MSCHAPv2 |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
| Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signalling, Class 4 PoE, Poly LENS Cloud Management |
Phone Memory
| One-Touch Dial Button Qty | 12 |
|---|
Display
| Type | LCD display - colour |
|---|---|
| Display Location | Base |
| Diagonal Size | 5" |
| Display Resolution | 800 x 480 pixels |
| Backlit | Yes |
| Display Languages | Multilingual |
| Features | 5:3 aspect ratio |
Miscellaneous
| Connections | USB Type-C / 24 pin USB-C Headset jack / RJ-9 |
|---|---|
| Hearing Aid Compatible | Yes |
| Placing / Mounting | Table-top, wall-mountable |
| Cables Included | Network cable Handset cord |
| Included Accessories | Stand |
Internet of Things (IoT)
| Internet of Things (IoT) Compatible | Yes |
|---|---|
| Communications Technology | Bluetooth 5.0, Wi-Fi |
Environmental Standards
| ENERGY STAR Certified | Yes |
|---|
Power
| Power Consumption | 13 W (PoE) |
|---|
Dimensions & Weight (Shipping)
| Shipping Width | 25.6 cm |
|---|---|
| Shipping Depth | 33.8 cm |
| Shipping Height | 8.8 cm |
| Shipping Weight | 1.08 kg |
Manufacturer Warranty
| Service & Support | Limited warranty - 1 year |
|---|
Product features
All the features you could ask for
Get fast access to features via a large 5" color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts.Versatile connectivity
Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth , USB, RJ9, or Electronic Hook Switch.Perfectly paired
Integrated Bluetooth 5.0 gives you freedom to move about the office with your Poly Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.Works wherever you do
The Poly Edge E550 is Wi-Fi-ready for hassle-free performance at home or office. Work anywhere with 802.11AC Wi-Fi included. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you've got a signal.Accessibility is key
Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect.Get more done
Supercharge your Poly Edge E550 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages - up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone.Key selling points
- Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
- Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
References
MPN: 82M91AA
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04/06/2026 03:50:22