HP Poly CCX 400
For Microsoft Teams | VoIP phone with caller ID/call waiting | SIP, SDP | 24 lines | black
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | HP Poly CCX 400 - for Microsoft Teams - VoIP phone with caller ID/call waiting |
|---|---|
| Product Type | VoIP phone with caller ID/call waiting |
| VoIP Services | Microsoft Teams |
| Main Features | Integrated Ethernet switch |
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.711a-law, G.711μ-law, G.722, G.722.1, G.729ab, iLBC, Opus |
| Software Certification | Certified for Microsoft Teams |
| Lines Supported | 24 lines |
| Speakerphone | Yes |
| Call Services | Voice Mail, Call Waiting, Caller ID, Call Hold, Call Forwarding, Call Transfer, Call park/pickup, Group Pick-up |
| Display | Touchscreen LCD display - colour - Yes |
| Display Features | Screen saver, Dark mode, multi-touch, 9:16 aspect ratio |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Microsoft Teams |
| Body Colour | Black |
| Manufacturer Warranty | 1-year warranty |
General
| Product Type | VoIP phone |
|---|---|
| Shipping Weight | 1.004 kg |
| Body Colour | Black |
Phone Features
| Operating System | Android 12 |
|---|---|
| VoIP Services | Microsoft Teams |
| Call Services | Voice Mail, Call Waiting, Caller ID, Call Hold, Call Forwarding, Call Transfer, Call park/pickup, Group Pick-up |
| Caller ID Type | Caller ID/call waiting |
| Dialer Location | Base |
| Speakerphone | Yes |
| Volume Control | Yes |
| Indicators | Busy lamp field (BLF) |
| Additional Functions | Call timer, Do Not Disturb (DND), one-touch speed dial / redial, Shared Call Appearance (SCA), Bridged Line Appearance (BLA), call resume, call diversion, call pickup, Intercom, auto answer, push to talk (PTT) |
IP Telephony
| Main Features | Integrated Ethernet switch |
|---|---|
| VoIP | Yes |
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.711a-law, G.711μ-law, G.722, G.722.1, G.729ab, iLBC, Opus |
| Lines Supported | 24 lines |
| Quality of Service | IEEE 802.1Q (VLAN), Type of Service (ToS), IEEE 802.1p |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X, EAPoL, SRTP, 256 bit AES, TLS |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | TLS, HTTPS, IPv6, SRTP, FTP, TFTP, HTTP, IPv4, TCP, UDP, DNS SRV |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Microsoft Teams |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, acoustic echo cancellation (AEC), background noise suppression, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), dual tone multi-frequency (DTMF), adaptive jitter buffer (AJB), low-delay audio packet transmission |
| Network Features | Poly LENS Cloud Management, Poly Zero Touch Provisioning, Polycom Device Management Service for Service Providers (PDMS-SP), IEEE 802.3af, Automatic Call Distribution (ACD), Class 0 PoE |
Display
| Type | Touchscreen LCD display - colour |
|---|---|
| Display Location | Base |
| Diagonal Size | 5" |
| Display Resolution | 1280 x 720 pixels |
| Backlit | Yes |
| Features | Screen saver, Dark mode, multi-touch, 9:16 aspect ratio |
Miscellaneous
| Connections | USB / 4 PIN USB Type A Headset jack / RJ-9 EHS port |
|---|---|
| Hearing Aid Compatible | Yes |
| Software Certification | Certified for Microsoft Teams |
| Placing / Mounting | Table-top |
| Cables Included | Network cable |
| Included Accessories | Desktop stand |
Power
| Power Consumption | 13 W (PoE) |
|---|
Dimensions & Weight (Shipping)
| Shipping Width | 22.2 cm |
|---|---|
| Shipping Depth | 24.3 cm |
| Shipping Height | 6.9 cm |
| Shipping Weight | 1.004 kg |
Manufacturer Warranty
| Service & Support | Limited warranty - 1 year |
|---|
Product features
Audio clarity
Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.Distraction-free calls
Reduce distracting background noise with Poly Acoustic Fence technology.Touchscreen controls
Contacts and meetings are easily accessible via the color touchscreen with 5" multi-touch LCD display.IT friendly
Easy for IT to manage with provisioning and management of telephony deployment and support.Optional wall mount
Wall mountable with optional CCX 400 wall mount kit sold separately.Communications platforms
An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.Key selling points
- Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.
- Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.
References
MPN: 848Z8AA#AC3
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04/06/2026 09:03:15