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Avocent Gold Hardware Maintenance - extended service agreement - 5 years
Type
Extended service agreement
Service Included
Advance parts replacement
Full Contract Period
5 years
Response Time
Next business day
Designed For
Dell DAV2216-G01
General
Service Included
Advance parts replacement
Full Contract Period
5 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - advance parts replacement - 5 years - response time: next business day
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Dell DAV2216-G01
Product features
Comprehensive support
The extended service agreement includes advance parts replacement and access to phone and email consulting, ensuring that all user needs are addressed efficiently.
Efficient response time
With a next business day response time, users can expect timely support that minimizes downtime and maintains productivity.
Key selling points
Advanced remote management
Virtual media - enables USB media such as CD-ROMs, flash memory and external drives to be virtually attached to a remote server's USB port
CAC/smart card support
Enhanced serial adapters -
Power device port - connect supported PDUs for integrated power control, measurement and reporting
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
